I recently had the pleasure of bringing my Mercedes to Prestige Auto Repair to address a complex issue, and I am delighted to share my positive experience. From the moment I walked through their doors, I was impressed by the professionalism and expertise displayed by the entire team. Jay took the time to carefully listen to my concerns and promptly conducted a thorough diagnostic evaluation to pinpoint the problem. What truly stood out was their commitment to transparency. They provided me with a detailed explanation of the issue, along with a clear breakdown of the repair process and associated costs. This level of transparency instilled confidence in their services. Throughout the repair process, I was kept informed of progress, and any additional findings were communicated to me promptly. The team displayed an impressive depth of knowledge and skill, particularly in addressing the complexities of my Mercedes. The repair work itself was impeccable. My vehicle now runs flawlessly, and I can tell that the team at Prestige Auto Repair takes immense pride in their work. They left no stone unturned, ensuring that every aspect of my car was in top condition. In addition to their technical expertise, the customer service was exceptional. They were courteous, respectful of my time, and went above and beyond to ensure my overall satisfaction. I highly recommend Prestige Auto Repair to anyone seeking professional and reliable automotive services. Their dedication to quality, transparency, and customer satisfaction sets them apart, and I will undoubtedly entrust them with any future automotive needs. Thank you Jay and Prestige Auto Repair, for your outstanding service and commitment to excellence. Erika